In April 2016 Wiltshire Citizens Advice moved from College Street in Salisbury to the newly refurbished facilities at the Five Rivers Health and Wellbeing Centre.
This week, their new offices were formally opened by Cllr Chris Williams, of Wiltshire Council. Salisbury City Mayor, Derek Brown OBE also attended the event.
Wiltshire Citizens Advice will offer free advice, help and information services to the community, four days a week. They hope to recruit more volunteers to train as advisers to enable the charity to extend its opening hours from this autumn.
As well as Citizens Advice services, Five Rivers combines new and improved leisure facilities with Wiltshire Council and other partner services all under one roof. There is a large open plan atrium with café, family friendly seating areas, and increased accessibility with more parking spaces for customers.
During consultation with the community in Salisbury, local people identified Citizens Advice as a service they would like to see offered as part of the new campus.
Cllr Williams, Wiltshire Council said: “These are wonderful premises and it is fantastic to have Wiltshire Citizens Advice involved at the Five Rivers Centre. They offer an important service to the local community and it is great to have partner services co-located together in the same place.”
Suzanne Wigmore, Deputy Chief Executive Officer, Wiltshire Citizens Advice added: “We are delighted to be a part of the services on offer at the Five Rivers Health and Wellbeing Centre. “In 2015 over 2,000 people visited the CAB in Salisbury for help with almost 5,000 problems. However our offices in College Street were not always that easy for people to find and parking was an issue.
“It makes sense, financially and in practice for us to be where people are and our new offices at the Five Rivers Centre offer a much nicer environment for staff, volunteers and clients.
We already work in partnership with Wiltshire Council and other organisations, by co-locating our services within purpose built modern facilities we hope more people will be able to access our services and get the support they need.”
Advice in person available: Monday, Tuesday, Thursday and Friday; 10am to 3pm; or over the phone: 03444 111 444. Lines are open 9am to 5pm, Monday to Friday.