Do you want to help people get online and feel confident using the internet? Join our team of volunteers

Do you want to help people get online and feel confident using the internet? Join our team of volunteers

From chatting to friends online, getting groceries delivered to home or booking tickets for the must-see show, Wiltshire Council is looking for more people to support residents to help them get online and make the most of the internet.

Wiltshire Council’s Wiltshire Online team, supported by a growing number of volunteers, run events and sessions throughout the county to help support people to feel comfortable using the internet and enjoy the convenience and benefits it can bring.

The volunteers, known as digital champions, work on a one-to-one basis with individuals of all ages and groups to help give them confidence in using a computer in a way that is useful and relevant to them and their lifestyle. The council is looking for even more volunteers to help provide this vital, and potentially life-changing, service.

With more volunteers, the Wiltshire Online team will be able to  arrange more special events in Wiltshire This could be helping people to use Skype or events tailored to help the elderly get online. If people are interested in the possibility of an event being organised in their local community they should contact the Wiltshire Online team.

John Thomson, Wiltshire Council cabinet member with responsibility for broadband said: “We want as many people as possible to get online and feel comfortable doing so. It can help people feel more independent, connect with people they may not have spoken to for a long time or help pay the bills in a convenient way.

“Our team, alongside committed volunteers, are here to help so I would urge anyone to contact them if they want to support people in their community to get online.”

Betty, an 86 year old grandmother from Melksham, is one such person who has benefitted from support from volunteers. She told us: “I just needed a bit of help. Now I’m in contact (via the internet) with my nieces and nephews who are spread across the country. I am now more in touch with my nephew than his father!

“I am now on Facebook and I love my Kindle.”

For more information people should call 01225 713329 or email More information about volunteering and the work of Wiltshire Online can also be found at


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